Do not close the roll cover until you are prompted to do so by the front panel. Europe, Middle East, Africa. Solution and Diagnostic Data Collection. Europe, Middle East, Africa. How does HP install software and gather data? Select your desired files and a list of links will be sent by email.

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Javascript is disabled in this browser. HP Download and Install Assistant makes it easy to download and install your software. The Virtual Agent is currently unavailable. Paper loose around core. Europe, Middle East, Africa. Paper loading error messages Here is a list of front-panel messages related to paper loading, with the suggested corrective action.

If you would like to start the load process again, cancel the process on the front panel and rewind the roll from the end of the spindle until the edge is removed from the printer.

Roll cover closed during paper load process. Please use the product number and serial numbers of the new product to validate warranty status.


This may be necessary even with a new roll of paper.

HP has scanned your product but currently has no suggestions for driver updates. Do not attempt to straighten the paper during the aligning process, unless instructed to do so by the front-panel display.

Please try again shortly. The printer checks the alignment. Ensure no paper is loaded.

Please make a different selection, or visit the product homepage. Thank you for your patience. The list printr all available drivers for your product is shown above. Follow the instructions on the front-panel display. Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards you.

HP Designjet T770 and T1200 Printer Series – Printer software

Asia Pacific and Oceania. This page requires Javascript. This product detection tool installs software on your Microsoft Windows device that allows HP to desginjet and gather data about your HP and Compaq products to provide quick access to support information and solutions.

This product was designated to be returned to HP.


During the load process the blue lever was lifted. Let HP identify any out-of-date or missing drivers and software. This process can take several minutes depending on the number of warranties being checked.

Operating System – Windows 7, Windows 8, Windows 8. One or more of the values entered is not permitted.

HP DesignJet T Printer series | HP® Customer Support

The printer attempts to straighten the roll. The Virtual Agent is currently unavailable. This product has been exchanged for a new or refurbished product. During the paper load process the printer detected that the paper had too hpp skew.

HP DesignJet T Printer series Troubleshooting | HP® Customer Support

Ensure the paper is inserted fully and is not transparent. Paper loading error messages. This page requires Javascript.