There are some differences between these settings. Please try again shortly. This document pertains to HP computers with Windows Vista. Select one of the available plans, Power saver , Balanced , or High performance , and then click Change plan settings. If you are unsure about what a startup item does, write the name down and research it on the Internet.

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HP PCs – Troubleshooting Sleep and Hibernate issues (Windows Vista)

Say “Thank you” A few words of thanks would be greatly appreciated. Understanding Windows 7 sleep and hibernate Sleep: Check for updates Windows 8 Find and install updated software and hardware drivers for your computer with Windows 8. The internal keyboard on an HP notebook can always wake the computer from Sleep or Hibernate. Select a date from the list when Sleep or Hibernate mode worked correctly, and then click Next.

I have been gone all week but wanted to let you know I tried your suggestion and truly appreciate your help but it still does not come on. The computer should shut down and turn back on automatically after the restoration completes. An external mouse or an external keyboard connected by USB may not be configured to wake a notebook from Sleep or Hibernate modes.

I’m using Presario C think it’s discontinued by now but if anyone has any idea or if there is a common method because I don’t have a spare monitor HP – Jan 24, at Prompt for password when the computer returns from Away mode.


If asked for an administrator password or confirmation, type the password or provide the confirmation information. To check the high definition audio settings, click Sound, video, and game controllers. Adjusting these settings might resolve the issue.

The display is blank and the audio is mute. Under Options you can place a check mark next to the following options:.

HP PCs – Troubleshooting sleep and hibernate issues (Windows 7) | HP® Customer Support

Right-click Command Prompt, and then click Run as administrator. Replace one device and test to see if the issue occurs again.

From the Start screen, type Power options to open the Search charm, and then select Power options from the list of results. Scan the computer for malware Windows 8 Open Windows Defender, and then complete a full scan for computers with Windows 8. Testing and configuring Sleep and Hibernate modes There are a number of different ways to configure how the Sleep and Hibernate modes are implemented in the computer.

This thread is locked. Xexoytf – Nov 5, at You can also customize how your computer enters each mode, or set up the computer so that it uses one mode exclusively. Update the antivirus software definitions, and then scan the computer for viruses.

If the issue still persists after non-essential devices are disconnected, continue to the next step. Use the following instructions to eliminate the need to enter a password when resuming from sleep:.


Lupe – Feb 8, at Select Full scanand then click Scan now. Add comment users have said thank you to us this month. To see if one of them is causing a problem, disconnect it from the computer and then put the computer into Sleep or Hibernate.

Use the following steps to configure an external mouse to wake your computer from Sleep or Hibernate:. Configuring the computer buttons hjbernate display panel lid behavior In Windows, the Power Options control panel allows you to determine:.

Turning the screen off without going into sleep or hibernate mode

As I stated before I clean installed twice so I know the installs are definitely not the problem. Sleep mode saves the state of all open applications to memory, then powers down both the display panel and hard disk drive.

If your computer does not wake, or it wakes unexpectedly, from Sleep or Hibernate, then try the following troubleshooting instructions to resolve the issue:.

Windows Defender helps prevent malware from infecting your computer in two ways:.