It was sent in for repairs several times, then they sent me another notebook which turned out to be just as big of a piece of crap as the one I had. I purchased it in the middle east but have now moved back to australia, and it has given me one head ache after another. To do a full system recovery, just hit the F10 key while booting. After being on the phone with tech support for an hour, I had to take the battery out and hit the power on key for 30 to 40 seconds to discharge the static from my laptop. They clearly designed a defective product and will not take responsibility. I had untill the end of march, wow, just made it with out a hassle. My current dilemma is that I do not want to lose my files.

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I have now been talking with customer support for about 2 hours now, redoing the same thing that had me do before i sent it in for repairs the first time.

This will do for me right now until I find out where to get a etheenet ZIF cable. Backup all your files first, then restart and while booting when the HP logo shows press F10 to enter factory restore. They are sending me a box. Any ideas on what to do? My worry is how long am I going to go without my new computer and will I get it back as I sent it.


Call lasted 1hr30mins before the laptop was process for repair at the Tennessee facility. With those cables you can see your disk as a USB device and then you can copy files to another computer.

HP Pavilion dv Specs – CNET

Since the laptop is obviously defective, I asked to speak to their customer relations person and after being on hold for over 30 minutes, was given the tech services manager. Did this solve your problem?

Windows could not find any etherney, and the Wireless Adaptor was not showing up in the Device Manager. Any help or direction would be much appreciated.

HP Pavilion Dv9000 Wireless WiFi Network Card Bcm94321mc 434661-001

She was not helpful, told me I had to call a Case Manager to get help. Best Selling in Network Cards See all. Concerend about re-intalling windows vista upgrade on my dv Hopefully, you can provide me some help.

I think I would rather have the problem fixed then apply a patch that my not even work.

HP Pavilion Dv Wireless WiFi Network Card Bcmmc | eBay

I think HP sucks, etheret stole my money!! If so, what happened to your system just before the problem started? Remove the battery and AC adapter from the notebook.

If your Notebook is affected by any of these issues, and qualifies, HP will fix it for free including shipping charges to and from dthernet. I sent my computer out on Friday and had it back by Tuesday.


I will recommend my daughter purchase a notebook PC that says Lenovo on it. I suddenly lost sound via my inbuilt speaker and mic for my hp dv It was constantly breaking down.

I was informed previous to speaking with the case manager that my model did not fall into the free enhancement program. Then about two days later, there was a loud popping noise and the sound began to work again.

Any Canadians here being pushed around by HP dv90000 trying to warranty their dv or similar Canadian models that are etherent graphic chip set failures and related problems???? As it looks now, HP will fix it for free.

Any service in Dar es Salaam?

It sounds like maybe a corrupt BIOS or another motherboard-related problem. Sometimes it works and sometimes it does not. So now that you know I Have windows xp and it is a business upgrade what say you Matt?

Now my only problem with the computer is that it tried to do an automatic update of Windows SP 1 for Vista which got interrupted. Guys, all the best with your Dv laptops, hopefully HP realizes where it was wrong and does something about it.